Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect We collect information that you provide to us directly when you use our site, including:

  • Personal Identification Information: Name, email address, phone number.

  • Shipping & Billing Information: Physical address, postal code.

  • Order Information: Details about the products you purchase.

2. How We Use Your Information Your information is used for the following purposes:

  • To process and fulfill your orders, including shipping and handling.

  • To communicate with you about your order, including sending confirmations and tracking updates.

  • To provide customer support and respond to your inquiries.

  • For marketing communications (such as newsletters or promotions), but only if you have explicitly opted in to receive them. You can unsubscribe at any time.

3. Payment Information We are committed to keeping your financial information secure.

  • Truecart does not store your credit card, debit card, or net banking details.

  • All online payments are processed through secure and trusted third-party payment gateways (such as PhonePe, Cashfree, etc.). These gateways use industry-standard encryption to protect your information.

4. Information Sharing We do not sell or rent your personal information to third parties. We may share your information with trusted partners only for the purpose of providing services to you, such as:

  • Courier and Logistics Partners: To deliver your orders.

  • Payment Gateways: To process your payments.

5. Use of Cookies Our website uses "cookies" to enhance your browsing experience. Cookies are small files placed on your computer's hard drive that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings.

6. Your Data Rights In accordance with Indian law, you have the right to access, correct, or request the deletion of your personal data held by us. To make such a request, please contact us at truecartcarein@gmail.com.

7. Policy Updates We may update this privacy policy from time to time. We encourage you to review this page periodically for any changes.